Why does double char...
Why does double charging happen, and how can I get my money back?
Double charging may happen if the user attempts to make a repeat payment on the payment confirmation page. Always complete payments as instructed on the website page. For repeat payments, return to the deposit page. In case of double charging, contact support via email at info@1xbet.com. Describe the situation, provide your account number, and attach screenshots from the e-payment account showing debits to the company. After reviewing the case, a response with further instructions will be provided. The time for refunding to the e-wallet depends on the payment system.